| Cripton's 7-Step Process for transcription service delivery. |
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| 1. Inquiry |
You can contact us through the Get Quote form on our website.
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| 2. Quotation |
We send you a no-obligation quotation within one hour (during business hours).
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| 3. File Transfer |
| For clients who have digital files |
For clients who have Cassette Tape/VHS/MD/DVD |
| We will send you a secure direct upload link of our extranet facility. |
Please send your tape to one of our Cripton Operations Division and we will convert the tape into mp3. |
If you have a reference document, you can either upload it together with your file or email it to  |
If you have reference document, please email it to |
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| 4. Execution |
After we receive the file, the assignment is allocated to our in-house transcriber who is specialized in that particular subject area . The transcript undergoes two levels of checks in detail. All transcripts are transcribed and rechecked word to word by the transcriber and quality checked by a proofreader to ensure they conform to our quality standards. |
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| 5. Delivery |
We deliver the final transcript to the client by e-mail. We assure delivery by the committed deadline.
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| 6. Post-delivery communication |
If you have any questions or queries, we answer them for free
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| 7. Payment |
We send an invoice in a PDF format within one week after the transcript has been delivered. We allow flexible payments. The payment methods can be checked here. |
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